Privacy Policy

Last updated: March 30, 2026

Worx Development Company LLC ("Worx," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at worx.am, use our services, or otherwise interact with us.

1. Information We Collect

Information You Provide Directly

• Contact information: name, email address, phone number, and company name when you submit a contact form, request a consultation, or sign up for our services.
• Project details: business requirements, technical specifications, and related documents you share with us during discovery, proposals, or active engagements.
• Account credentials: login information if you access client portals, dashboards, or WorxAI products.
• Communications: emails, messages, and other correspondence you send to us.
• Payment information: billing details processed through our secure third-party payment providers. We do not store credit card numbers on our servers.

Information Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: pages visited, time spent on pages, referral sources, click patterns, and navigation paths.
• Cookies and similar technologies: as described in our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services and deliverables.
• Communicate with you about projects, proposals, invoices, and support requests.
• Respond to inquiries and fulfill consultation requests.
• Improve, personalize, and expand our website and services.
• Analyze usage trends to enhance user experience and service quality.
• Send relevant updates about our services, if you have opted in to receive them.
• Detect, prevent, and address technical issues, fraud, or security threats.
• Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: where you have given explicit consent (e.g., subscribing to communications).
• Contractual necessity: where processing is required to perform a contract with you or take pre-contractual steps at your request.
• Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our services, provided those interests are not overridden by your rights.
• Legal obligation: where we are required to process data to comply with applicable law.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers: trusted third parties who assist us in operating our website, conducting business, or serving you (e.g., hosting providers, analytics services, payment processors), bound by confidentiality agreements.
• Professional advisors: legal, financial, and accounting advisors as necessary for business operations.
• Legal requirements: when disclosure is required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data, including:

• TLS/SSL encryption for data in transit.
• Encryption at rest for sensitive stored data.
• Role-based access controls and principle of least privilege.
• Regular security audits and vulnerability assessments.
• Secure development practices across all engineering workflows.

For clients in regulated industries, including healthcare, we provide additional safeguards. HIPAA-covered engagements include Business Associate Agreements (BAAs), enhanced access controls, audit logging, and compliant data handling procedures.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data ("right to be forgotten").
• Restrict or object to certain processing activities.
• Data portability — receive your data in a structured, commonly used format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@worx.am. We will respond to verified requests within 30 days.

8. International Data Transfers

Worx Development Company LLC is based in the Republic of Armenia. If you access our services from outside Armenia, your information may be transferred to and processed in Armenia or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for any such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Worx Development Company LLC
Email: info@worx.am
Website: worx.am